Banker, Rajiv D.; Datar, Srikant M.; Kemerer, Chris F. - In: Management Science 37 (1991) 1, pp. 1-18
The cost of maintaining application software has been rapidly escalating, and is currently estimated to comprise from … model of software maintenance, using a new methodology that allows the simultaneous estimation of both the production … estimated using an empirical dataset of 65 software maintenance projects from a large commercial bank. The insights obtained …