Burgstaller, Johann; Dietl, Katharina - In: Credit and capital markets : Kredit und Kapital 56 (2023) 3/4, pp. 255-285
If banks' performance is to be be evaluated against the objectives they actually pursue, assessments of stakeholder-oriented banks should go beyond financial efficiency. Furthermore, also the environment these institutions operate in has to be kept in mind when interpreting levels of managerial...