Search Results - subject:"switching behavior"

Flipping the Switch – The Role of Activity Load in Temporal Acquisition Patterns of Acquiring Firms

Herold, Frédéric - In: Junior Management Science (JUMS) 9 (2024) 1, pp. 1140-1177

This study presents evidence on the effect of a firm's activity load from acquisitions on its temporal acquisition pattern. Exploiting a panel of the 300 largest Fortune Global 500 firms over the 1990-2010 period, I use a hybrid logit model in which I regress momentum on activity load. I find...

Persistent link: https://www.econbiz.de/10014521208

A behaviourally-informed app can encourage switching of financial products

Robertson, Deirdre; Poluektova, Olga; Lavin, Ciarán; … - 2024

Customers who have financial products (e.g., bank accounts, loans, credit cards and mortgages) are unlikely to change to another provider or change the terms of the product within the same provider (i.e., to "switch"). Significant monetary gains can be made by switching, but switching rates tend...

Persistent link: https://www.econbiz.de/10015051840

Flipping the switch : the role of activity load in temporal acquisition patterns of acquiring firms

Herold, Frédéric - In: Junior management science 9 (2024) 1, pp. 1140-1177

Persistent link: https://www.econbiz.de/10014500933

Determinants of churn in telecommunication services : a systematic literature review

Ribeiro, Hugo; Barbosa, Belem; Moreira, António Carrizo; … - In: Management review quarterly 74 (2024) 3, pp. 1327-1364

Persistent link: https://www.econbiz.de/10015125058

Antecedents of consumers' brand switching behavior in mobile service provider

Patel, Naresh K. - In: South Asian journal of marketing 5 (2024) 1, pp. 15-31

Purpose - Switching behavior is predominantly seen in the consumer buying behavior of the mobile industry. This …-on-competition (TEC) and pricing have a negative influence on customer switching behavior. The switching cost (SC) is the most significant … factor and has a positive impact, while service encounter failure (SEF) also positively impacts switching behavior. Research …

Persistent link: https://www.econbiz.de/10015049661

Customer switching behavior among Indonesian Muslims: Evidence from the merger of Indonesia’s State-owned Islamic banks

Mochlasin, Mochlasin; Hasbullah, Nornajihah Nadia; … - In: Cogent Business & Management 10 (2023) 3, pp. 1-19

This research examined the factors that affect customer satisfaction and switching behavior in the post-merger of the … customer satisfaction, and service quality can mitigate customer switching behavior. Interestingly, the Shariah compliance also … has a significant effect on customer satisfaction and switching behavior by Indonesian Muslim. This suggested that, in …

Persistent link: https://www.econbiz.de/10014527443

Customer switching behavior among Indonesian Muslims : evidence from the merger of Indonesia's State-owned Islamic banks

Mochlasin, Mochlasin; Nornajihah Nadia Hasbullah; … - In: Cogent business & management 10 (2023) 3, pp. 1-19

Persistent link: https://www.econbiz.de/10014505247

A study on switching behavior of social media : from a dynamic perspective

Kang, Inwon - In: International trade, politics and development 6 (2022) 3, pp. 107-120

is limited. Thus, this paper investigated the act of traditional social media users' switching behavior from a dynamic … intensity of switching behavior through the level of dependency and the level of information privacy concern that users …

Persistent link: https://www.econbiz.de/10013413556

Long-term relationship building and customer switching behaviour in the mobile telecommunication industry in Nigeria

Oseremen, Ebhote - In: The Romanian economic journal : REJ 24 (2021) 80, pp. 24-42

Persistent link: https://www.econbiz.de/10012595495

Will banks introduce negative interest rates to household deposits? : a game-theoretical model

Wijsman, Sebastiaan - 2021

Persistent link: https://www.econbiz.de/10012669261