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Search: subject:"technology-based services"
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technology-based services
6
Consumer behaviour
5
Dienstleistungssektor
5
Konsumentenverhalten
5
Service industry
5
Dienstleistungsqualität
4
Service quality
4
Technology-based services
4
Beziehungsmarketing
3
Customer integration
3
Innovation adoption
3
Innovation diffusion
3
Innovationsakzeptanz
3
Innovationsdiffusion
3
Kundenintegration
3
Relationship marketing
3
innovation
3
Cost-benefit-comparison
2
Customer satisfaction
2
Customer service
2
Dienstleistung
2
Dienstleistungsmanagement
2
Dienstleistungsmarketing
2
Information technology
2
Informationstechnik
2
Innovation management
2
Innovationsmanagement
2
Kundenservice
2
Kundenzufriedenheit
2
Service management
2
Services
2
Services marketing
2
Technischer Fortschritt
2
Technological change
2
co-creation
2
mobile apps
2
scale development
2
willingness to co-create
2
Bankgeschäft
1
Banking services
1
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Undetermined
8
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11
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9
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9
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English
9
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2
Author
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Handrich, Matthias
2
Heidenreich, Sven
2
AlSaleh, Dhoha A.
1
Falk, Tomas
1
Giovanis, Apostolos
1
Glushko, Robert J.
1
HANDRICH, MATTHIAS
1
HEIDENREICH, SVEN
1
Jeon, Jeong-Hwan
1
Kim, Chulhyun
1
Kim, Moon-Soo
1
Manos, Roumeliotis
1
Maria, Tsourela
1
Nomorosa, Karen Joy
1
Roumeliotis, Manos
1
Tallec, Josselin
1
Tsoukatos, Evangelos
1
Tsourela, Maria
1
Vrontis, Demetris
1
Wittkowski, Kristina
1
Yalley, Andrews Agya
1
Zuliani, Jean-Marc
1
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Global business & economics review
1
Géographie, économie, société
1
Innovation: organization & management : IOM
1
International Journal of Innovation Management (ijim)
1
International journal of innovation and technology management
1
International journal of innovation management
1
Journal of financial services marketing
1
Journal of service research : JSR
1
Journal of the Academy of Marketing Science
1
Journal of transnational management : the official journal of the International Management Development Association
1
The journal of high technology management research
1
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ECONIS (ZBW)
9
RePEc
2
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1
Customer readiness to co-production of mobile banking services : a customer-only co-production perspective
Yalley, Andrews Agya
- In:
Journal of financial services marketing
27
(
2022
)
2
,
pp. 81-95
Persistent link: https://www.econbiz.de/10013270397
Saved in:
2
Customers' intentions to adopt proximity m-payment services : empirical evidence from Greece
Giovanis, Apostolos
;
Tsoukatos, Evangelos
;
Vrontis, Demetris
- In:
Global business & economics review
22
(
2020
)
1/2
,
pp. 3-26
Persistent link: https://www.econbiz.de/10012167884
Saved in:
3
Identification and Management of opportunities for
technology-based
services
: a patent-based portfolio approach
Kim, Chulhyun
;
Jeon, Jeong-Hwan
;
Kim, Moon-Soo
- In:
Innovation: organization & management : IOM
17
(
2015
)
2
,
pp. 232-249
Persistent link: https://www.econbiz.de/10011507069
Saved in:
4
The role of
technology-based
services
in establishing brand equity within the private hospitals sector in Kuwait
AlSaleh, Dhoha A.
- In:
Journal of transnational management : the official …
24
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012158788
Saved in:
5
Technology-based
services
adoption : a comparison of the major applications
Maria, Tsourela
;
Manos, Roumeliotis
- In:
International journal of innovation and technology …
14
(
2017
)
3
,
pp. 1750012-1-24
Persistent link: https://www.econbiz.de/10011738203
Saved in:
6
The moderating role of technology readiness, gender, and sex in consumer acceptance and actual use of
technology-based
services
Tsourela, Maria
;
Roumeliotis, Manos
- In:
The journal of high technology management research
26
(
2015
)
2
,
pp. 124-136
Persistent link: https://www.econbiz.de/10011419548
Saved in:
7
The dark side of customer co-creation : exploring the consequences of failed co-created services
Heidenreich, Sven
;
Wittkowski, Kristina
;
Handrich, Matthias
- In:
Journal of the Academy of Marketing Science
43
(
2015
)
3
,
pp. 279-296
Persistent link: https://www.econbiz.de/10011287133
Saved in:
8
THE WILLINGNESS OF A CUSTOMER TO CO-CREATE INNOVATIVE,
TECHNOLOGY-BASED
SERVICES
: CONCEPTUALISATION AND MEASUREMENT
HANDRICH, MATTHIAS
;
HEIDENREICH, SVEN
- In:
International Journal of Innovation Management (ijim)
17
(
2013
)
04
,
pp. 1350011-1
Customer co-creation is a phenomenon, whose relevance for innovative
technology-based
services
(TBS) has been …
Persistent link: https://www.econbiz.de/10011011128
Saved in:
9
The willingness of a customer to co-create innovative,
technology-based
services
: conceptualisation and measurement
Handrich, Matthias
;
Heidenreich, Sven
- In:
International journal of innovation management
17
(
2013
)
4
,
pp. 1-36
Persistent link: https://www.econbiz.de/10010200369
Saved in:
10
Substituting information for interaction : a framework for personalization in service encounters and service systems
Glushko, Robert J.
;
Nomorosa, Karen Joy
- In:
Journal of service research : JSR
16
(
2013
)
1
,
pp. 21-38
Persistent link: https://www.econbiz.de/10009751120
Saved in:
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