The digital connectivity in the Asia-Pacific region is primarily shaped by the availability of ICT infrastructure, the nature of regulatory policies, and the dynamics of competition among service providers. This paper explores the policies and regulations that affect the costs and accessibility...

The digital connectivity in the Asia-Pacific region is primarily shaped by the availability of ICT infrastructure, the nature of regulatory policies, and the dynamics of competition among service providers. This paper explores the policies and regulations that affect the costs and accessibility...

Intense competition and shifting loyalties in the Omani telecommunication sector are forcing companies to focus on service quality for increased customer satisfaction, customer loyalty, and organizational profitability. This study assesses the service quality for two major telecommunication...

Intense competition and shifting loyalties in the Omani telecommunication sector are forcing companies to focus on service quality for increased customer satisfaction, customer loyalty, and organizational profitability. This study assesses the service quality for two major telecommunication...