Customer relationship management (CRM) plays an increasingly crucial role in ensuring organizational performance, including marketing results (MR), in today's highly dynamic and competitive business environment. Simultaneously, CRM can be influenced by various factors involving innovations in...

The present study captures the essential role of environmental and social innovation driving success of entrepreneurs in the presence of knowledge sharing culture as a mediator and green volunteer behaviour as a moderator. With a particular focus on Vietnam, the study selects manufacturing SMEs...

Entrepreneurial ecosystems (EEs) are a growing focus for policymakers and academics seeking to foster innovation and economic growth. While existing literature has analysed various aspects of EEs, limited research has examined how public policies can contribute to their development. Through a...

Persisting global crises, such as COVID-19, pose significant challenges for international companies. The increase in uncertainty and instability in foreign markets has profoundly affected firms' strategic decisions, forcing them to adapt to dynamic conditions in order to maintain or improve...

The strict rational paradigm of neoclassical economic theory has resulted in limited exploration of emotions in managerial decision-making processes. This study attempts to address this gap by examining how emotions influence efficient managerial decision-making, generating a modern perspective...

Understanding the patterns of innovative technological collaboration between universities and clusters of high-tech firms, along with the involvement of female inventors, is crucial for both regional and national development. Here, we explore the technological collaboration between Silicon Fen...

The advent of the digital era has transformed the way businesses create, compete, and maintain their existence, particularly in the aftermath of the COVID-19 pandemic. To maintain resilience in the ever-changing business landscapes of today, especially in emerging economies, businesses utilize...