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Search: subject:"three-factor theory"
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Customer satisfaction
14
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9
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4
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three-factor theory
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Mikulić, Josip
2
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2
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2
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1
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1
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1
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1
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1
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1
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1
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1
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1
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Tourism management : research, policies, practice
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ECONIS (ZBW)
16
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3
RePEc
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Asymmetric effect of airline customer opinions for service quality attributes : text mining approach
Eum, Seong-Won
;
Leem, Byunghak
- In:
Businesses
5
(
2025
)
1
,
pp. 1-17
three-factor
theory
and to build an Asymmetric Impact-Sentiment Analysis (AISA) for resource allocation prioritization. We …
Persistent link: https://www.econbiz.de/10015334433
Saved in:
2
Asymmetric effects of wellness destination and wellness facility attributes on tourist satisfaction
Mikulić, Josip
;
S̆erić, Maja
;
Kres̆ić, Damir
- In:
Tourism review
79
(
2024
)
4
,
pp. 969-980
Persistent link: https://www.econbiz.de/10015049356
Saved in:
3
An investigation of the asymmetric relationships between service quality attributes and customer engagement : a
three-factor
theory
approach
Albayrak, Tahir
;
Davras, Özgür
;
Caber, Meltem
; …
- In:
Journal of hospitality marketing & management
33
(
2024
)
7
,
pp. 898-916
Persistent link: https://www.econbiz.de/10015083975
Saved in:
4
Dynamics in the asymmetric effects of job attributes on employee satisfaction : a mixed-method approach using big data
Li, Zhuo
;
Stamolampros, Panagiotis
;
Xuefeng, Zhao
- In:
Tourism management : research, policies, practice
105
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10015073116
Saved in:
5
Examining reviews on hotels' measures about COVID-19 from a value cocreation and value codestruction perspective
Arica, Reşat
;
Çakir, Onur
;
Sesliokuyucu, Osman Seraceddin
- In:
Journal of hospitality and tourism insights
6
(
2023
)
1
,
pp. 263-285
Persistent link: https://www.econbiz.de/10013536111
Saved in:
6
Asymmetrical impact of service attribute performance on consumer satisfaction : an asymmetric impact-attention-performance analysis
Pan, Mengqiang
;
Li, Nao
;
Huang, Xiankai
- In:
Information technology & tourism
24
(
2022
)
2
,
pp. 221-243
Persistent link: https://www.econbiz.de/10013433711
Saved in:
7
Exploring customers' luxury consumption in restaurants : a combined method of topic modeling and
three-factor
theory
Kwon, Wooseok
;
Lee, Minwoo
;
Bowen, John T.
- In:
The Cornell hospitality quarterly
63
(
2022
)
1
,
pp. 66-77
Persistent link: https://www.econbiz.de/10012800200
Saved in:
8
Asymmetric importance-performance analysis : measuring classification changes of destination attributes into basic, performance and excitement factors according to the segmentation criterion
Dueñas, Xavier
;
Rodríguez, Maribel
;
Pérez, Leonor M.
- In:
Tourism and hospitality research : THR
21
(
2021
)
4
,
pp. 418-425
Persistent link: https://www.econbiz.de/10012660571
Saved in:
9
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
Saved in:
10
The factor structure of tourist satisfaction in forest recreation tourism : the case of Taiwan
Lee, Cheng-Fei
- In:
Tourism analysis : an interdisciplinary tourism & …
21
(
2016
)
2/3
,
pp. 251-266
Persistent link: https://www.econbiz.de/10011492667
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