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Management information systems : mis quarterly
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When filling the wait makes it feel longer : a paradigm shift perspective for managing online delay
Hong, Weiyin
;
Hess, Traci J.
;
Hardin, Andrew M.
- In:
Management information systems : mis quarterly
37
(
2013
)
2
,
pp. 383-406
Persistent link: https://www.econbiz.de/10009746905
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