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  • Search: subject:"understanding the technology/system"
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Subject
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Beziehungsmarketing 1 Call centre 1 Callcenter 1 Relationship marketing 1 Selbstbedienung 1 Self-service 1 Technischer Fortschritt 1 Technological change 1 ease of use of technology 1 personal interaction 1 self-service 1 understanding the technology/system 1
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Type of publication
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Article 1
Type of publication (narrower categories)
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Article in journal 1 Aufsatz in Zeitschrift 1
Language
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English 1
Author
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Oodith, Devina 1 Parumasur, Sanjana Brijball 1
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Problems and perspectives in management : PPM ; international research journal 1
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ECONIS (ZBW) 1
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Technology in a call center an asset to managing customers and their needs?
Oodith, Devina; Parumasur, Sanjana Brijball - In: Problems and perspectives in management : PPM ; … 12 (2014) 1, pp. 72-82
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