Breitmayer, Marius; Arnold, Lisa; Winter, Michael; … - In: Information Systems and e-Business Management 22 (2024) 1, pp. 171-207
Abstract Electronic forms, such as order entry or tax declarations, frequently serve as the primary point of contact between users and information systems. Given their significance, it’s crucial that these forms are intuitive and not burdensome for users to complete. One key aspect influencing...