In this paper, we strive to unravel in how far current practices of Health Technology Assessment (HTA) are suitable to guide health policy decisions about personal health systems (PHS). We focus on the implicit representations of users and their position in the innovation process that underly...

According to economic theory, market forces guarantee efficiency and customer orientation. But in public transport, such a market often does not exist, given that most services are provided under licenses which guarantee the operator an exclusive right to provide the service, thus evidently...

Personas, fictional user profiles based on research data, have gained popularity in the design field over recent years. These profiles include names, personalities, behaviors, and goals that are representative of a unique group of individuals. This paper examines the creation and utilization of...