Schulz, Thomas; Gewald, Heiko; Böhm, Markus; Krcmar, Helmut - In: Information Systems Frontiers (2020), pp. 1-21
providers up to now have rarely entered into value co-creation relationships. As a result, citizens are offered mobility that … cannot be considered truly smart. Although value co-creation has been the subject of numerous studies taking the service …-dominant logic perspective, this research has often lacked empirical evidence. To close this gap, we conceptualize value co-creation …