Search Results - subject:"value cocreation"

Did you mean: subject:"value creation" (16,167 results)

Value Co-Creation in Archival Resources: Exploring the Feature of National Archives of Bangladesh (NAB)'s Open Access Project

Shirahada, Kunio; Rahman, Md. Mukhlesur; Ahmed, Toufiq - In: International Journal of Library and Information … 6 (2017) 2, pp. 37-56

NAB's open access project in the light of value co-creation perspective. The study is based on review of literature … identified that all the value co-creation components are available in NAB's open access project but working framework is … invisible. Hence, the study proposed a model for value co-creation through balancing resource security and user demand. Hence …

Persistent link: https://www.econbiz.de/10012046378

Effects of Corporate Social Responsibility and Creating Shared Value on Sustainability

Sinthupundaja, Janthorn; Kohda, Youji - In: International Journal of Sustainable Entrepreneurship … 2 (2017) 1, pp. 27-38

reviewed and analyzed to identify differences and contributing factors towards sustainability, based on value co-creation and …

Persistent link: https://www.econbiz.de/10012047595

Opportunities and challenges of value co-creation : The role of customer involvement in hotel service development

Ma, Shuang; Gu, Huimin; Wang, Yonggui; Hampson, Daniel P. - In: International Journal of Contemporary Hospitality Management 29 (2017) 12, pp. 3023-3043

Purpose The purpose of this paper is to identify the double-edged sword of customer involvement (perceived relationship quality and coordination cost) in new service development in the hotel industry, and to explore when customers should be involved from the service provider’s view....

Persistent link: https://www.econbiz.de/10014764724

Airbnb – an exploration of value co-creation experiences in Jamaica

Johnson, Abbie-Gayle; Neuhofer, Barbara - In: International Journal of Contemporary Hospitality Management 29 (2017) 9, pp. 2361-2376

Purpose Drawing upon the theoretical framework of the service-dominant (S-D) logic, value co-creation and social … operant and operand resources, host–guest value co-creation practices embedded in the destination’s authentic culture and … resource integration, host – guest value co-creation practices and value outcomes that occur for experiences and value to …

Persistent link: https://www.econbiz.de/10014764727

Value co-creation and co-destruction in the Airbnb sharing economy

Camilleri, Jeannette; Neuhofer, Barbara - In: International Journal of Contemporary Hospitality Management 29 (2017) 9, pp. 2322-2340

Purpose This paper aims to develop a theoretical framework of value co-creation and value co-destruction of guest … value co-creation and co-destruction. Findings might have a limited transferability beyond similar sharing economy platforms …

Persistent link: https://www.econbiz.de/10014764835

I know it when I see it: the nature of trust, trustworthiness signals, and strategic trust construction

Fawcett, Stanley E.; Jin, Yao Henry; Fawcett, Amydee M.; … - In: The International Journal of Logistics Management 28 (2017) 4, pp. 914-938

Purpose Trust has long been viewed as a potential governance mechanism. However, recent research discloses substantive incongruities in trust conceptualization and operationalization – especially in the supply chain buyer/supplier context. The purpose of this paper is to develop an empirically...

Persistent link: https://www.econbiz.de/10014781428

Under entrepreneurial orientation, how does logistics performance activate customer value co-creation behavior?

Tuan, Luu Trong - In: The International Journal of Logistics Management 28 (2017) 2, pp. 600-633

services to value co-creators. Logistics performance, which produces value for customers, may activate value co-creation … customer value co-creation behavior as the outcome of logistics performance. Design/methodology/approach The data for this … customer-organization identification, which, in turn promoted customer value co-creation behavior. Originality …

Persistent link: https://www.econbiz.de/10014781475

The changing role of the health care customer: review, synthesis and research agenda

McColl-Kennedy, Janet R.; Snyder, Hannah; Elg, Mattias; … - In: Journal of Service Management 28 (2017) 1, pp. 2-33

Purpose The purpose of this paper is to synthesize findings from health care research with those in service research to identify key conceptualizations of the changing role of the health care customer, to identify gaps in theory, and to propose a compelling research agenda....

Persistent link: https://www.econbiz.de/10014894501

What causes imbalance in complex service networks? Evidence from a public health service

Verleye, Katrien; Jaakkola, Elina; Hodgkinson, Ian R.; … - In: Journal of Service Management 28 (2017) 1, pp. 34-56

Purpose Service networks are inherently complex as they comprise of many interrelated actors, often driven by divergent interests. This can result in imbalance, which refers to a situation where the interests of at least one actor in a network are not secured. Drawing on the “balanced...

Persistent link: https://www.econbiz.de/10014894558

The role of staff engagement in facilitating staff-led value co-creation

Merrilees, Bill; Miller, Dale; Yakimova, Raisa - In: Journal of Service Management 28 (2017) 2, pp. 250-264

Purpose The study extends customer-led co-creation research to the related staff-led value co-creation domain. In … particular, the purpose of this paper is to investigate the role of staff engagement as a facilitator of staff-led value co-creation … finding is the nexus between staff engagement and staff-led value co-creation. The nexus applies for three types of staff …

Persistent link: https://www.econbiz.de/10014894788