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Search: subject:"verbal/nonverbal"
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Consumer behaviour
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Consumer emotional state
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Verbal/nonverbal feedback
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Marinova, Detelina
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International journal of quality and service sciences
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Journal of marketing research : JMR
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ECONIS (ZBW)
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The impact of feedback on consumer's emotional state in post purchase context : exploring moderating factors
Sfar, Nadia
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 120-143
Persistent link: https://www.econbiz.de/10014514145
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2
Frontline problem-solving effectiveness : a dynamic analysis of verbal and nonverbal cues
Marinova, Detelina
;
Singh, Sunil K.
;
Singh, Jagdip
- In:
Journal of marketing research : JMR
55
(
2018
)
2
,
pp. 178-192
Persistent link: https://www.econbiz.de/10011844990
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