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Designing online virtual advisors to encourage customer self-disclosure : a theoretical model and an empirical test
Al-Natour, Sameh
;
Benbasat, Izak
;
Cenfetelli, Ron
- In:
Journal of management information systems : JMIS
38
(
2021
)
3
,
pp. 798-827
Persistent link: https://www.econbiz.de/10012804176
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