EconBiz - Find Economic Literature
    • Logout
    • Change account settings
  • A-Z
  • Beta
  • About EconBiz
  • News
  • Thesaurus (STW)
  • Academic Skills
  • Help
  •  My account 
    • Logout
    • Change account settings
  • Login
EconBiz - Find Economic Literature
Publications Events
Search options
Advanced Search history
My EconBiz
Favorites Loans Reservations Fines
    You are here:
  • Home
  • Search: subject:"virtual agents"
Narrow search

Narrow search

Year of publication
Subject
All
Dienstleistungsqualität 3 Service quality 3 Consumer behaviour 2 Konsumentenverhalten 2 perceived service quality 2 virtual agents 2 Alterity 1 Arbeitszufriedenheit 1 Competence 1 Cultural Heterogeneity 1 Customer satisfaction 1 Customer service 1 Dementia 1 Dienstleistung 1 Dienstleistungssektor 1 Emotion 1 Globalization 1 Job satisfaction 1 Knowledge management 1 Kompetenz 1 Kundenservice 1 Kundenzufriedenheit 1 Robot 1 Roboter 1 Robots 1 Service industry 1 Services 1 Social Interaction 1 Social Web 1 Social and Cultural Change 1 Social web 1 The service encounter 1 Virtual Agents 1 Virtual agents 1 Virtual reality 1 Virtuelle Realität 1 Wissensmanagement 1 anthropomorphism 1 busyness 1 competence 1
more ... less ...
Online availability
All
Free 4
Type of publication
All
Article 3 Book / Working Paper 1
Type of publication (narrower categories)
All
Article in journal 3 Aufsatz in Zeitschrift 3 Working Paper 1
Language
All
English 4
Author
All
Söderlund, Magnus 3 Meyer, Christian 1 Oikarinen, Eeva-Liisa 1 Teck Ming Tan 1
Published in...
All
The international review of retail, distribution and consumer research 2 Global Cooperation Research Papers 1 Psychology & marketing 1
Source
All
ECONIS (ZBW) 3 EconStor 1
Showing 1 - 4 of 4
Cover Image
"I do not know" : an examination of reactions to virtual agents that fail to answer the user's questions
Söderlund, Magnus - In: The international review of retail, distribution and … 34 (2024) 2, pp. 228-250
Persistent link: https://www.econbiz.de/10014559025
Saved in:
Cover Image
What is it like to be idle versus busy for a service machine?
Söderlund, Magnus - In: Psychology & marketing 40 (2023) 6, pp. 1237-1248
Persistent link: https://www.econbiz.de/10014291855
Saved in:
Cover Image
The hard-working virtual agent in the service encounter boosts customer satisfaction
Söderlund, Magnus; Oikarinen, Eeva-Liisa; Teck Ming Tan - In: The international review of retail, distribution and … 32 (2022) 4, pp. 388-404
Persistent link: https://www.econbiz.de/10013411669
Saved in:
Cover Image
New Alterities and Emerging Cultures of Social Interaction
Meyer, Christian - 2013
Globalization has generated increased societal heterogeneity and awakened interest of a new kind in social cohesion and integration. But globalization is not the only contemporary process to give rise to societal hybridization. Two other such processes–much less attended to in the theoretical...
Persistent link: https://www.econbiz.de/10012172031
Saved in:
A service of the
zbw
  • Sitemap
  • Plain language
  • Accessibility
  • Contact us
  • Imprint
  • Privacy

Loading...