Yaqub, Rana Muhammad Shahid; Yaqub, Muhammad Zafar; … - In: Pakistan Journal of Commerce and Social Sciences (PJCSS) 19 (2025) 1, pp. 77-101
This study investigates whether brand betrayal, caused primarily by deceptive brand communication, incites brand hate among consumers. We performed PLS-based structural equation modeling, using SmartPLS on a dataset comprising 450 respondents selected through Mall Intercept sampling to...