Background In managing business processes of complex hierarchical systems, primary attention is given to analysing, accelerating, and optimising the basic processes typical for any company. Objectives The goal of this work is to prove that while managing business processes, it is crucial to...

Robotic Process Automation (RPA) has gained increasing significance in recent years. RPA leverages software bots to automate repetitive business processes traditionally performed by humans, making it one of the easiest, least invasive, and fastest automation approaches. Publications on the topic...

Business Process Management (BPM) represents a constant process in which employees of the BPM department, constantly analyze company's business processes and enhance the same, improve or change them using Business Process Improvement (BPI) and Business Process Reengineering (BPR). The main goal...