Companies need practical customer integration processes to enable them to exploit their customers’ valuable knowledge as a key resource during product and service development. However, existing customer integration processes do not capture complex production environments with heterogeneous...

Medium chain fatty acids (MCFAs), the secondary products of traditional anaerobic fermentation, can be produced via chain elongation (CE), a process often retarded due to the difficulty during interspecies electron transfer (IET). This study employed redox mediators, neutral red (NR), methyl...

The emergence of digital technologies across all aspects of operations management has enabled shifts in decision making, shaping new operational dynamics and business opportunities. The associated scholarly discussions in information systems and operations management span digital manufacturing,...

In today's rapidly evolving business landscape, organizations are constantly seeking ways to optimize their operations and improve overall efficiency. Intelligent Process Automation (IPA) has emerged as a transformative technology that leverages artificial intelligence (AI), machine learning,...

Intervention-Based Research (IBR) is a research method where scholars closely interact with practicing managers in understanding and solving complex problems, with the ultimate goal of generating novel theoretical insights. IBR calls for researchers to be actively involved in the problem-solving...