Over the past two decades, researchers in operations management have increasingly leveraged laboratory experiments to identify key behavioral insights. These experiments inform behavioral theories of operations management, impacting domains including inventory, supply chain management, queuing,...

Purpose This research explores the moderating role of Enterprise Resource Planning (ERP) in (Business Model (BM) innovation by comparing two groups of Small and Medium-sized Enterprises (SMEs) that are still in the process of considering adoption of ERP or already have implemented ERP. In...

The management of shop floor behavior plays a critical role for the success of operational improvement programs, which rely on the workers that perform the direct value creation tasks. But what precisely should managers do to influence that behavior constructively? In the corresponding stream of...

Der Wettbewerb zwischen Supply Chains von Unternehmen ist dynamischer denn je. Einerseits haben jüngste Disruptionen die Anfälligkeit moderner Lieferketten verdeutlicht. Andererseits führen steigende Kundenerwartungen und strenge Regulatorien zu erhöhtem Wettbewerb zwischen Supply Chains. Um...