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~institution:"American Library Association"
~institution:"International Federation of Library Associations and Institutions"
~person:"Borchardt, Peter"
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Performance measurement and quality management in public libraries : IFLA Satellite Meeting, Berlin, 25 - 28 August, 1997 ; proceedings
Borchardt, Peter
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1998
Persistent link: https://www.econbiz.de/10000654111
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