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subject:"Public transport"
~person:"Enquist, Bo"
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Search: subject_exact:"Öffentliche Verkehrswirtschaft"
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Public transport
Öffentlicher Verkehr
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Betriebliche Wertschöpfung
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Business network
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Customer satisfaction
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Dienstleistungsqualität
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Dynamic capabilities
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Enquist, Bo
Kahn, Matthew E.
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De Borger, Bruno L.
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Cullmann, Astrid
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Filippini, Massimo
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Glaeser, Edward L.
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Hörcher, Daniel
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Li, Shanjun
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Nevo, Aviv
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International journal of quality and service sciences
1
Management research review
1
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ECONIS (ZBW)
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The role of organisational capabilities in the formation of value networks in public transport services
Gebauer, Heiko
;
Johnson, Mikael
;
Enquist, Bo
- In:
Management research review
35
(
2012
)
7
,
pp. 556-576
Persistent link: https://www.econbiz.de/10009573314
Saved in:
2
Exploring the role of the service environment in forming customer's service experience
Pareigis, Jörg
;
Edvardsson, Bo
;
Enquist, Bo
- In:
International journal of quality and service sciences
3
(
2011
)
1
,
pp. 110-124
Persistent link: https://www.econbiz.de/10009012257
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