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type_genre:"Interview"
~person:"Souiden, Nizar"
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Corporate reputation
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Customer satisfaction
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Dienstleistungsqualität
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Kundenzufriedenheit
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Customer retention measurement in the UAE banking sector
Kassim, Norizan Mohd
;
Souiden, Nizar
- In:
Journal of financial services marketing : JFSM
11
(
2006/07
)
3
,
pp. 217-228
Persistent link: https://www.econbiz.de/10003470292
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