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~type_genre:"Konferenzbeitrag"
~person:"Poksinska, Bozena Bonnie"
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Altenhilfe
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Dienstleistungsqualität
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Elderly care
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Elderly people
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Service quality
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anchoring vignettes
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elderly care
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quality of public services
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Measuring quality in elderly care : possibilities and limitations of the vignette method
Poksinska, Bozena Bonnie
;
Cronemyr, Peter
- In:
Total quality management & business excellence : an …
28
(
2017
)
10
,
pp. 1194-1207
Persistent link: https://www.econbiz.de/10011778145
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