Ludwig-Mayerhofer, Wolfgang - In: Prokla : Zeitschrift für kritische Sozialwissenschaft 37 (2007) 3, pp. 369-381
The recent reform of the Bundesagentur für Arbeit, Germany’s Public Employment Service (PES), has introduced elements of New Public Management, including internal controlling and attempts at standardizing assessments ('pro-filing' of unemployed people) and procedures. Based on qualitative...