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~subject:"Urban development"
~subject:"Dienstleistungsqualität"
~isPartOf:"The TQM journal : the international review of organizational improvement"
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The TQM journal : the international review of organizational improvement
Die erfolgreiche Steuerung öffentlicher Verwaltungen : von der Reform zur kontinuierlichen Verbesserung
1
Infrastruktur in einer mobilen Gesellschaft
1
LISS 2012 ; Vol. 2
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Mit Dienstleistungen die Zukunft gestalten : [Impulse aus Forschung und Praxis] ; Beiträge der 8. Dienstleistungstagung des BMBF
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A methodology for component level improvement of passenger facilities at the Howrah railway station in India
Gupta, Sumana
;
Datta, Rabindranath
- In:
The TQM journal : the international review of …
28
(
2016
)
3
,
pp. 496-526
Persistent link: https://www.econbiz.de/10011508302
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Prioritizing service attributes for quality up-gradation of Indian railway stations
Gupta, Sumana
;
Datta, Rabindranath
- In:
The TQM journal : the international review of …
24
(
2012
)
2
,
pp. 167-180
Persistent link: https://www.econbiz.de/10009514451
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