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~isPartOf:"Schriftenreihe Schwerpunkt Marketing"
~isPartOf:"Berichte aus der Betriebswirtschaft"
~person:"Sperl, Klaus-Ulrich"
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Schriftenreihe Schwerpunkt Marketing
Berichte aus der Betriebswirtschaft
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Garantiemanagement : Produkt-, Preis-, Service- und Zufriedenheitsgarantien im Privatkundengeschäft von Kreditinstituten
Sperl, Klaus-Ulrich
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2000
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