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~subject:"Beziehungsmarketing"
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Beziehungsmarketing
Friseurhandwerk
45
Hairdressing industry
45
Deutschland
12
Relationship marketing
12
Germany
11
Barbiere
9
Consumer behaviour
8
Konsumentenverhalten
8
USA
7
United States
7
Vereinigte Staaten
5
Customer satisfaction
4
Dienstleistungssektor
4
Großbritannien
4
Kundenzufriedenheit
4
Occupational qualification
4
Qualifikation
4
Service industry
4
Taiwan
4
Theorie
4
Theory
4
United Kingdom
4
Customer service
3
Dienstleistung
3
Dienstleistungsqualität
3
Food retailing
3
Frauen
3
Gender
3
Geschlecht
3
Kundenservice
3
Lebensmitteleinzelhandel
3
Service quality
3
Unternehmensgründung
3
Women
3
Australia
2
Australien
2
Berufsbildung
2
Branchenentwicklung
2
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2
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8
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4
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8
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8
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3
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3
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2
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English
9
German
3
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Wang, Chung-yu
2
Birgelen, Marcel van
1
Bloemer, Johanna M.
1
Delcourt, Cécile
1
Garzaniti, Ivana
1
Gremler, Dwayne D.
1
Hwang, Ing-san
1
Jeker, Karin
1
Kestens, Leen
1
Klingenberg, Beate
1
Korpiun, Michael
1
Moussa, Salim
1
Odekerken-Schröder, Gaby
1
Pearce, Glenn
1
Riel, Allard C. R. van
1
Román, Sergio
1
Sabiote, Estela Fernández
1
Stanton, John
1
Thompson, Craig J.
1
Touzani, Mourad
1
Wu, Li wei
1
Wu, Pearl Pi-chu
1
Üstüner, Tuba
1
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Managing service quality : MSQ ; an international journal
2
Berner betriebswirtschaftliche Schriften
1
Journal of business and psychology
1
Journal of consumer behaviour : an international research review
1
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of service management
1
Markt und Konsum
1
Psychology & marketing
1
Research memorandum / METEOR
1
Schriftenreihe Schwerpunkt Marketing
1
Services marketing quarterly
1
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ECONIS (ZBW)
12
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1
The moderating role of attachment styles in emotional bonding with service providers
Moussa, Salim
;
Touzani, Mourad
- In:
Journal of consumer behaviour : an international …
16
(
2017
)
2
,
pp. 145-160
Persistent link: https://www.econbiz.de/10011685054
Saved in:
2
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
3
How marketplace performances produce interdependent status games and contested forms of symbolic capital
Üstüner, Tuba
;
Thompson, Craig J.
- In:
Journal of consumer research : JCR ; an …
38
(
2011/12
)
5
,
pp. 796-814
Persistent link: https://www.econbiz.de/10009501093
Saved in:
4
The influence of gender dyads and physical appearance on the strength of the customer-provider relationship in the Taiwanese hairdressing industry
Wu, Pearl Pi-chu
;
Hwang, Ing-san
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009553103
Saved in:
5
Customer loyalty and the role of relationship length
Wang, Chung-yu
;
Wu, Li wei
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10009500699
Saved in:
6
Building friendships and relationships : the role of conversation in hairdressing service encounters
Garzaniti, Ivana
;
Pearce, Glenn
;
Stanton, John
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
6
,
pp. 667-687
Persistent link: https://www.econbiz.de/10009407377
Saved in:
7
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
Saved in:
8
The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship
Sabiote, Estela Fernández
;
Román, Sergio
- In:
Journal of business and psychology
24
(
2009
)
4
,
pp. 441-453
Persistent link: https://www.econbiz.de/10003934766
Saved in:
9
The impact of need for social affiliation and consumer relationship proneness on behavioural intentions : an empirical study in a hairdresser's context
Bloemer, Johanna M.
;
Odekerken-Schröder, Gaby
; …
-
2002
Persistent link: https://www.econbiz.de/10001780786
Saved in:
10
Das Bindungsverhalten von Kunden in Geschäftsbeziehungen : theoretische und empirische Betrachtung der Kundenbindung aus Kundensicht
Jeker, Karin
-
2002
Persistent link: https://www.econbiz.de/10001676464
Saved in:
11
Kundennutzen und Kundentreue : eine Untersuchung zum Treue-Nutzen aus Konsumentensicht
Klingenberg, Beate
-
2000
Persistent link: https://www.econbiz.de/10013427493
Saved in:
12
Erfolgsfaktoren personendominanter Dienstleistungen : eine quantitative Analyse am Beispiel der Friseurdienstleistung
Korpiun, Michael
-
1998
Persistent link: https://www.econbiz.de/10013421303
Saved in:
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