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~subject:"Qualifikation"
~subject:"Taiwan"
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ECONIS (ZBW)
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1
The effects of congestion and skills at a hair salon on the consumer's revisiting behavior
Konishi, Yoko
-
2010
Persistent link: https://www.econbiz.de/10008796566
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2
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
3
The influence of gender dyads and physical appearance on the strength of the customer-provider relationship in the Taiwanese hairdressing industry
Wu, Pearl Pi-chu
;
Hwang, Ing-san
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 138-154
Persistent link: https://www.econbiz.de/10009553103
Saved in:
4
Customer loyalty and the role of relationship length
Wang, Chung-yu
;
Wu, Li-wei
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
1
,
pp. 58-74
Persistent link: https://www.econbiz.de/10009500699
Saved in:
5
Europäischer Ausbildungsmarkt : vergleichende Analyse der Ausbildungsmärkte in Deutschland und Finnland, Dänemark sowie Polen am Beispiel der Ausbildungsberufe Friseur und Kfz-Mech...
Urban, Kathrin
-
2010
Persistent link: https://www.econbiz.de/10003942857
Saved in:
6
Service quality, perceived value, corporate image, and customer loyalty in the context of varying levels of switching costs
Wang, Chung-yu
- In:
Psychology & marketing
27
(
2010
)
3
,
pp. 252-262
Persistent link: https://www.econbiz.de/10003956556
Saved in:
7
A value-based perspective of market orientation and customer service
Chen, Shu-ching
;
Quester, Pascale G.
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 197-206
Persistent link: https://www.econbiz.de/10003852521
Saved in:
8
Not so clear cut : the link between skill recognition and higher wages
Cutcher, Leanne
- In:
The journal of industrial relations : the journal of …
43
(
2001
)
1
,
pp. 79-91
Persistent link: https://www.econbiz.de/10001598119
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