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~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Beauty salon"
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Kundenzufriedenheit
Friseurhandwerk
45
Hairdressing industry
45
Beziehungsmarketing
12
Relationship marketing
12
Deutschland
11
Germany
11
Consumer behaviour
8
Konsumentenverhalten
8
USA
7
United States
7
Customer satisfaction
4
Dienstleistungssektor
4
Großbritannien
4
Occupational qualification
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Qualifikation
4
Service industry
4
Taiwan
4
Theorie
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Theory
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United Kingdom
4
Customer service
3
Dienstleistung
3
Dienstleistungsqualität
3
Food retailing
3
Frauen
3
Gender
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Geschlecht
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Kundenservice
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Lebensmitteleinzelhandel
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Service quality
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Unternehmensgründung
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Women
3
Australia
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Australien
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Beauty salon
2
Berufsbildung
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Branchenentwicklung
2
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2
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Birgelen, Marcel van
1
Dawes, Philip L.
1
Delcourt, Cécile
1
Ekinci, Yuksel
1
Gremler, Dwayne D.
1
Madjar, Nora
1
Ortiz-Walters, Rowena
1
Riel, Allard C. R. van
1
Román, Sergio
1
Sabiote, Estela Fernández
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Journal of business and psychology
1
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
1
Journal of service management
1
The service industries journal
1
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ECONIS (ZBW)
4
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Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
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2
Consumer perceptions of frontline service employee personality traits, interaction quality, and consumer satisfaction
Ekinci, Yuksel
;
Dawes, Philip L.
- In:
The service industries journal
29
(
2009
)
3/4
,
pp. 503-521
Persistent link: https://www.econbiz.de/10003870676
Saved in:
3
The influence of social regard on the customer–service firm relationship : the moderating role of length of relationship
Sabiote, Estela Fernández
;
Román, Sergio
- In:
Journal of business and psychology
24
(
2009
)
4
,
pp. 441-453
Persistent link: https://www.econbiz.de/10003934766
Saved in:
4
Customers as contributors and reliable evaluators of creativity in the service industry
Madjar, Nora
;
Ortiz-Walters, Rowena
- In:
Journal of organizational behavior : OB ; the internat. …
29
(
2008
)
7
,
pp. 949-966
Persistent link: https://www.econbiz.de/10003774839
Saved in:
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