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subject:"Behavioral intention"
~person:"Park, Jin-Woo"
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Behavioral intention
Airline
2
Consumer behaviour
2
Customer satisfaction
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Dienstleistungsqualität
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Park, Jin-Woo
Achmadi, Hendra
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Journal of air transport management
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ECONIS (ZBW)
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Investigating the effects of service recovery quality elements on passengers' behavioral intention
Park, Jin-Ju
;
Park, Jin-Woo
- In:
Journal of air transport management
53
(
2016
),
pp. 235-241
Persistent link: https://www.econbiz.de/10011546542
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2
A study on the impact of airline service delays on emotional reactions and customer behavior
Kim, Nam-Yi
;
Park, Jin-Woo
- In:
Journal of air transport management
57
(
2016
),
pp. 19-25
Persistent link: https://www.econbiz.de/10011610552
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