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isPartOf:"Gabler Edition Wissenschaft"
~subject:"Dienstleistungsqualität"
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Qualitätssicherung von Dienstleistungsbegegnungen : Bedingungen der Kundenzufriedenheit und des Interaktionsverhaltens
Erbel, Christiane
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2003
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1. Aufl.
Persistent link: https://www.econbiz.de/10001825910
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