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~subject:"Usability"
~person:"Casaló, Luis V."
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Casaló, Luis V.
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Generating trust and satisfaction in e-services : the impact of usability on consumer behavior
Casaló, Luis V.
;
Flavián Blanco, Carlos
;
Guinalíu, Miguel
- In:
Journal of relationship marketing : innovations & …
9
(
2010
)
4
,
pp. 247-263
Persistent link: https://www.econbiz.de/10008857874
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