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~isPartOf:"International journal of electronic customer relationship management : IJECRM"
~person:"Lee, Dong-il"
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International journal of electronic customer relationship management : IJECRM
International journal of internet and enterprise management : IJIEM
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ECONIS (ZBW)
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The effects of mobile CRM activities on trust-based commitment
Sohn, Changsoo
;
Lee, Dong-il
;
Lee, Hyejun
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 130-152
Persistent link: https://www.econbiz.de/10009297349
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2
The role of satisfaction and trust in mobile CRM activities
Lee, Dong-il
;
Sohn, Changsoo
;
Lee, Hyejun
- In:
International journal of electronic customer …
2
(
2008
)
2
,
pp. 101-119
Persistent link: https://www.econbiz.de/10003836324
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