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~isPartOf:"The journal of services marketing"
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Business services
9
Unternehmensdienstleistung
9
Dienstleistung
6
Dienstleistungsqualität
6
Service quality
6
Services
6
Dienstleistungssektor
4
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4
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4
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Edvardsson, Bo
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Sharma, Piyush
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Brodie, Roderick J.
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The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
56
The service industries journal
30
The journal of business & industrial marketing
28
Journal of business research : JBR
27
Discussion paper
23
International journal of services technology and management
21
Services in global value chains : manufacturing-related services
20
Regional studies
19
Regional studies : official journal of the Regional Studies Association
18
Service business
17
ZEW discussion papers
17
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
16
International journal of production economics
16
Journal of service management
16
Business services in European economic growth
15
Implementing international services : a tailorable method for market assessment, modularization, and process transfer
15
Structural change and economic dynamics : SC+ED
14
Industry and innovation
13
University of Lüneburg Working paper series in economics
13
Discussion paper series / IZA
12
Exploring knowledge-intensive business services : knowledge management strategies
12
International journal of innovation management
12
Strategic change : SC ; briefings in entrepreneurial finance
12
Handbook of research on entrepreneurship in professional services
11
IZA Discussion Paper
11
Journal of purchasing and supply management
11
Supporting service innovation through knowledge management : practical insights & case studies
11
Economics of innovation and new technology
10
Knowledge-intensive business services : geography and innovation
10
Research policy : policy, management and economic studies of science, technology and innovation
10
The knowledge economy at work : skills and innovation in knowledge intensive service activities
10
Arbeitspapiere Unternehmen und Region / R
9
Discussion paper / Centre for Economic Policy Research
9
Growth and change : a journal of urban and regional policy
9
International journal of technology management : IJTM
9
OECD trade policy papers
9
SpringerLink / Bücher
9
Technovation : the international journal of technological innovation, entrepreneurship and technology management
9
Amfiteatru economic : an economic and business research periodical
8
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ECONIS (ZBW)
9
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1
Exploring service climate and employee performance in multicultural service setting
Fung, Chaktin
;
Sharma, Piyush
;
Zhan, Wu
;
Su, Yong
- In:
The journal of services marketing
31
(
2017
)
7
,
pp. 784-798
Persistent link: https://www.econbiz.de/10011801548
Saved in:
2
Determinants of services co-creation with business customers
Jouny-Rivier, Elodie
;
Reynoso, Javier
;
Edvardsson, Bo
- In:
The journal of services marketing
31
(
2017
)
2
,
pp. 85-103
Persistent link: https://www.econbiz.de/10011654583
Saved in:
3
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
4
Exploring customers' zone of tolerance for B2B professional service quality
Ho, Angus
;
Sharma, Piyush
;
Hosie, Peter J.
- In:
The journal of services marketing
29
(
2015
)
5
,
pp. 380-392
Persistent link: https://www.econbiz.de/10011387806
Saved in:
5
Measuring client-based corporate reputation in B2B professional services : scale development and validation
Walsh, Gianfranco
;
Beatty, Sharon E.
;
Holloway, Betsy Bugg
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 173-187
Persistent link: https://www.econbiz.de/10011309002
Saved in:
6
A view from the street : an exploratory study of consumer attitudes toward offshoring of professional services in the United States
Koku, Paul Sergius
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 150-159
Persistent link: https://www.econbiz.de/10011343381
Saved in:
7
Foreign or domestic : who provides better customer service?
Poddar, Amit
;
Ozcan, Timucin
;
Madupalli, Ramana Kumar
- In:
The journal of services marketing
29
(
2015
)
2
,
pp. 124-136
Persistent link: https://www.econbiz.de/10011343386
Saved in:
8
B2B services : linking service loyalty and brand equity
Rauyruen, Papassapa
;
Miller, Kenneth E.
;
Groth, Markus
- In:
The journal of services marketing
23
(
2009
)
3
,
pp. 175-186
Persistent link: https://www.econbiz.de/10009525757
Saved in:
9
Buying business services : towards a structured service purchasing process
Valk, Wendy van der
;
Rozemeijer, Frank
- In:
The journal of services marketing
23
(
2009
)
1
,
pp. 3-10
Persistent link: https://www.econbiz.de/10009525778
Saved in:
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