Schmiedel, Theresa; vom Brocke, Jan; Recker, Jan - In: Business Process Management Journal 19 (2013) 2, pp. 292-317
Purpose – Business process management (BPM) requires a holistic perspective that includes managing the culture of an organization to achieve objectives of efficient and effective business processes. Still, the specifics of a BPM‐supportive organizational culture have not been examined so...