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~isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"European journal of industrial engineering : EJIE"
~person:"Chen, Shun-Hsing"
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Beziehungsmarketing
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Customer satisfaction
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Global business and organizational excellence : a review of research & best practices
European journal of industrial engineering : EJIE
International journal of services technology and management
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The effects of total quality management implications on customer satisfaction abnd customer loyalty : an empirical study in the Taiwanese security industry
Chen, Shun-Hsing
;
Hsu, Chu Chuan
;
Wu, I-Ping
- In:
European journal of industrial engineering : EJIE
11
(
2017
)
1
,
pp. 1-21
Persistent link: https://www.econbiz.de/10011691414
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