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~type_genre:"Amtsdruckschrift"
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Information und Kommunikation
2001
Persistent link: https://www.econbiz.de/10001585657
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Från callcenter till kontaktcenter : trender, möjligheter och problem ; rapport från IT-Kommissionen
2000
Persistent link: https://www.econbiz.de/10001453738
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Qualifikationsanforderungen in der Call Center-Branche : Status quo und Perspektiven ; eine Untersuchung von MMB - Michel Medienforschung und Beratung im Auftrag des Projektträgers...
1999
Persistent link: https://www.econbiz.de/10000168620
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Tax administration : IRS' telephone routing interactive system may not meet expectations ; report to the Chairman, Subcommittee on Oversight, Committee on Ways and Means, House of...
1998
Persistent link: https://www.econbiz.de/10000669312
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