//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The service industries journal"
~type_genre:"Aufsatz in Zeitschrift"
~subject:"organizational performance"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Call centre"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
organizational performance
Call centre
5
Callcenter
5
Dienstleistungsqualität
4
Service quality
4
Arbeitszufriedenheit
3
Job satisfaction
3
Performance measurement
2
Performance-Messung
2
Arbeitsgruppe
1
Bank
1
Beziehungsmarketing
1
Customer satisfaction
1
Deutschland
1
Employee performance appraisal
1
Firm performance
1
Führungsstil
1
Germany
1
Gesundheitsversorgung
1
Health care
1
Kundenzufriedenheit
1
Leadership style
1
Leistungsbeurteilung
1
Leistungsmotivation
1
Mediterranean region
1
Mittelmeerraum
1
Relationship marketing
1
Salespeople
1
Service-profit chain
1
Team
1
Technischer Fortschritt
1
Technological change
1
Unternehmenserfolg
1
Verkaufspersonal
1
Work motivation
1
customer satisfaction
1
satisfaction at work
1
transformational leadership
1
变革型领导
1
工作满意度
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
1
Language
All
English
1
Author
All
Cavazotte, Flavia
1
Lasmar, Luis Cesar Chehab
1
Moreno, Valter
1
Published in...
All
The service industries journal
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->