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~subject:"Personalmanagement"
~type_genre:"Guidebook"
~type_genre:"Non-commercial literature"
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Call center staffing : the complete, practical guide to workforce management
Reynolds, Penny
-
2006
-
3. print.
Persistent link: https://www.econbiz.de/10003503105
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2
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary L.
(
contributor
); …
-
2005
Persistent link: https://www.econbiz.de/10003279767
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3
Callcenter : Unternehmensstrategien und Arbeitssysteme aus markt- und ressourcenbasierter Sicht
Hild, Paul
;
Beck, Jennifer
-
2002
Persistent link: https://www.econbiz.de/10001689691
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4
E-Business im Personalwesen : Instrument zu einer verbesserten Mitarbeiterorientierung?
Ising, Alexander
-
2001
Persistent link: https://www.econbiz.de/10001545859
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5
Call Center - Entwicklungsstand und Perspektiven : eine Literaturanalyse
Bittner, Susanne
(
contributor
)
-
2000
Persistent link: https://www.econbiz.de/10001499952
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