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person:"Weinkopf, Claudia"
~isPartOf:"Developments in the call centre industry : analysis, changes, and challenges"
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Developments in the call centre industry : analysis, changes, and challenges
Arbeit und Technik : Schriftenreihe des Instituts Arbeit und Technik im Wissenschaftszentrum Nordrhein-Westfalen
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Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
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European journal of industrial relations
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German call centres between service orientation an efficiency : "the polyphony of telephony"
Weinkopf, Claudia
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Developments in the call centre industry : analysis, …
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(pp. 58-74)
.
2006
Persistent link: https://www.econbiz.de/10003393916
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