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~isPartOf:"Borders in service : enactments of nationhood in transnational call centres"
~type_genre:"Aufsatz im Buch"
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Borders in service : enactments of nationhood in transnational call centres
Developments in the call centre industry : analysis, changes, and challenges
9
Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
8
The next available operator : managing human resources in Indian business process outsourcing industry
8
Evaluation und Transfersicherung betrieblicher Trainings : Modelle, Methoden und Befunde
5
Customer Relationship Management : the ultimate guide to efficient use of CRM
3
Case studies on outsourcing trends ; Vol. 1
2
Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen
2
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
2
Organizing and managing in the era of globalization
2
Technology mediated service encounters
2
Work and life in the global economy : a gendered analysis of service work
2
2006 Business & Economics Society International Conference ; Vol. 1
1
3rd International Conference on Global Interdependence and Decision Sciences, December 28-30, 2009, Hyderabad, India
1
55plus Marketing : Zukunftsmarkt Senioren
1
Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management
1
Achieving competitive advantage through quality management
1
Advances in services innovations
1
Aktuelle Forschungsfragen im Dienstleistungsmarketing : [Workshop Dienstleistungsmarketing 2008]
1
Analytical and stochastic modelling techniques
1
Arbeit und Lebensstandard
1
Arbeiten für wenig Geld : Niedriglohnbeschäftigung in Deutschland
1
Banken im Wandel : Direktbanken und Direct Banking
1
Base of the Pyramid and Business Process Outsourcing Strategies : In the Age of SDGs
1
Bausteine für ein neues Gesundheitswesen ; [Hauptbd.]
1
Beiträge zum 16. Interuniversitären Doktorandenseminar Wirtschaftsinformatik (IDS 2012)
1
Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
1
Beschäftigte in der Globalisierungsfalle?
1
Betriebliche Tertiarisierung : der ganzheitliche Wandel vom Produktionsbetrieb zum dienstleistenden Problemlöser
1
Boundary spanning elements and the marketing function in organizations : concepts and empirical studies
1
Brain drain or brain gain? : changes of work in knowledge-based societies ; [International Workshop "Changes of work in knowledge-based societies" which was held in May 2009 ... in Karlsruhe, Germany]
1
Building intuition : insights from basic operations management models and principles
1
Business process management : 4th international conference, BPM 2006, Vienna, Austria, September 5 - 7, 2006 ; proceedings
1
Call Center für kleine und mittlere Unternehmen : Erfolgsfaktor im regionalen und überregionalen Wettbewerb; Reader zur Tagung in Flensburg am 15. März 2000
1
Challenging the market : the struggle to regulate work and income
1
Computational techniques for banking and risk management
1
Creating the productive workplace
1
Customer Relationship Management : neue CRM-Best-Practice-Fallstudien und -Konzepte zu Prozessen, Organisation, Mitarbeiterführung und Technologie
1
Customer service : empowerment and entrapment
1
Demografischer Wandel : Aufbruch in eine altersgerechte Arbeitswelt
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Enactments of nationhood in transnational call centres
Poster, Winifred R.
;
Mirchandani, Kiran
- In:
Borders in service : enactments of nationhood in …
,
(pp. 3-32)
.
2016
Persistent link: https://www.econbiz.de/10011581084
Saved in:
2
"El Salvador works" : the creation and negotiation of a national brand and the transnational imaginary
Rivas, Cecilia M.
- In:
Borders in service : enactments of nationhood in …
,
(pp. 35-57)
.
2016
Persistent link: https://www.econbiz.de/10011581088
Saved in:
3
Growing downhill? : contestations of sovereignty and the creation of itinerant workers in Guyanese call centres
Trotz, D. Alissa
;
Mirchandani, Kiran
;
Khan, Iman
- In:
Borders in service : enactments of nationhood in …
,
(pp. 58-85)
.
2016
Persistent link: https://www.econbiz.de/10011581111
Saved in:
4
"An island off the west coast of Australia" : multiplex geography and the growth of transnational telemediated service work in Mauritius
Benner, Chris
;
Rossi, Jairus
- In:
Borders in service : enactments of nationhood in …
,
(pp. 86-118)
.
2016
Persistent link: https://www.econbiz.de/10011581119
Saved in:
5
Serving the world, serving the nation : everyday nationalism and english in Philippine offshore call centres
Salonga, Aileen O.
- In:
Borders in service : enactments of nationhood in …
,
(pp. 121-151)
.
2016
Persistent link: https://www.econbiz.de/10011581124
Saved in:
6
Transnational "homies" and the urban middle class : enactments of class, nation, and modernity in Guatemalan call centres
Meoño Artiga, Luis Pedro
- In:
Borders in service : enactments of nationhood in …
,
(pp. 152-178)
.
2016
Persistent link: https://www.econbiz.de/10011581128
Saved in:
7
Migrations a l'envers : global service work and discursive crossings
Elmoudden, Sanae
- In:
Borders in service : enactments of nationhood in …
,
(pp. 181-209)
.
2016
Persistent link: https://www.econbiz.de/10011581133
Saved in:
8
Border speech between two national linguistic ideologies : the case of bilingual El Paso call centres
Heyman, Josiah M.
;
Alarcón, Amado
- In:
Borders in service : enactments of nationhood in …
,
(pp. 210-241)
.
2016
Persistent link: https://www.econbiz.de/10011581135
Saved in:
9
Nations at work in transnational call centres
Mirchandani, Kiran
;
Poster, Winifred R.
- In:
Borders in service : enactments of nationhood in …
,
(pp. 245-273)
.
2016
Persistent link: https://www.econbiz.de/10011581138
Saved in:
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