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~isPartOf:"European journal of industrial relations"
~isPartOf:"Industrial relations : a journal of economy & society"
~person:"Poster, Winifred R."
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Poster, Winifred R.
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European journal of industrial relations
Industrial relations : a journal of economy & society
Borders in service : enactments of nationhood in transnational call centres
2
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work
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Who's on the line? : Indian call center agents pose as Americans for US-outsourced firms
Poster, Winifred R.
- In:
Industrial relations : a journal of economy & society
46
(
2007
)
2
,
pp. 271-304
Persistent link: https://www.econbiz.de/10003445210
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