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~isPartOf:"Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management"
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Beziehungsmarketing
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Call centre
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Callcenter
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Controlling
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Kundenmanagement
2
Relationship marketing
2
Versicherungsbetrieb
2
Call Center
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Communication
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Insurance
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Kommunikationsstruktur
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Mobilfunkindustrie
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Tisson, Horst
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Hake, Sandra
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Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
Manufacturing & service operations management : M & SOM
18
Management science : journal of the Institute for Operations Research and the Management Sciences
16
New technology, work and employment
15
European journal of operational research : EJOR
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
Production and operations management : an international journal of the Production and Operations Management Society
10
SpringerLink / Bücher
10
The international journal of human resource management
10
Work, employment & society : a journal of the British Sociological Association
10
Borders in service : enactments of nationhood in transnational call centres
9
Developments in the call centre industry : analysis, changes, and challenges
9
European journal of industrial relations
9
International employment relations review
9
Call-Center erfolgreich outsourcen : [die Arbeit mit Dienstleistern planen, umsetzen, steuern und evaluieren ; Praxishandbuch]
8
OR spectrum : quantitative approaches in management
8
Operations research
8
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
8
The journal of services marketing
8
The next available operator : managing human resources in Indian business process outsourcing industry
8
Human relations
7
ILR review : the journal of work and policy
7
Journal of vocational behavior
7
Academy of Management journal : AMJ
6
Computers & operations research : and their applications to problems of world concern ; an international journal
5
Discussion paper series / IZA
5
Employee relations
5
Evaluation und Transfersicherung betrieblicher Trainings : Modelle, Methoden und Befunde
5
Industrial relations : a journal of economy & society
5
International journal of production economics
5
Journal of business research : JBR
5
Managing service quality : MSQ ; an international journal
5
NBER working paper series
5
SA journal of human resource management : SAJHRM
5
The service industries journal
5
Working paper / National Bureau of Economic Research, Inc.
5
Economic and industrial democracy : EID ; an international journal
4
Industrial relations journal
4
International journal of electronic customer relationship management : IJECRM
4
International journal of services and operations management
4
NBER Working Paper
4
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ECONIS (ZBW)
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USB Cologne (EcoSocSci)
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Sprachliche Gestaltung interaktiver Kundenkommunikation : eine empirische Analyse am Beispiel der Mobilfunkbranche
Hake, Sandra
-
2013
-
1. Aufl.
Persistent link: https://www.econbiz.de/10013430878
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2
Konzeption eines Inbound-induzierten Vertriebs : Optimierung von Service- und Vertriebsprozessen bei eingehenden Kundenkontakten im Call Center am Beispiel von Versicherungsunterne...
Tisson, Horst
-
2009
Persistent link: https://www.econbiz.de/10003801725
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3
Konzeption eines Inbound-induzierten Vertriebs : Optimierung von Service- und Vertriebsprozessen bei eingehenden Kundenkontakten im Call Center am Beispiel von Versicherungsunterne...
Tisson, Horst
-
2009
Persistent link: https://www.econbiz.de/10004940463
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