//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~type_genre:"Article in journal"
~person:"Cassia, Fabio"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Community participation"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Bürgerbeteiligung
2
Public participation
2
Public services
2
Öffentliche Dienstleistung
2
Beziehungsmarketing
1
Customer integration
1
Customer satisfaction
1
Dienstleistungsqualität
1
Italien
1
Italy
1
Kommunalverwaltung
1
Kundenintegration
1
Kundenzufriedenheit
1
Learning organization
1
Lernende Organisation
1
Local government
1
Neues Steuerungsmodell
1
New public management
1
Public administration
1
Quality management
1
Qualitätsmanagement
1
Relationship marketing
1
Service quality
1
Service-Dominant Logic
1
Service-dominant logic
1
citizen orientation
1
citizen participation
1
co-creation
1
public service quality
1
service-dominant logic
1
total quality management
1
Öffentliche Verwaltung
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Cassia, Fabio
Schachter, Hindy Lauer
4
Van Ryzin, Gregg G.
4
Ebdon, Carol A.
3
Frey, Bruno S.
3
Kurosaki, Takashi
3
Liao, Yuguo
3
Lim, Seunghoo
3
Ma, Liang
3
Mastura Jaafar
3
Mostafa Rasoolimanesh, S.
3
Purandare, A. P.
3
Stutzer, Alois
3
Weale, Albert
3
Yang, Kaifeng
3
Adhikari, Pawan
2
Al-Ansi, Amr
2
Barrera, Manuel
2
Bello, Felix G.
2
Bender, Katja
2
Boley, B. Bynum
2
Bovaird, Tony
2
Bryer, Thomas A.
2
Callahan, Kathe
2
Carr, Neil
2
Charbonneau, Étienne
2
Cleaver, Frances
2
Das, P. K.
2
Feld, Lars P.
2
Glaeser, Edward L.
2
Goeschl, Timo
2
Han, Heesup
2
Haustein, Ellen
2
Jürgens, Ole
2
King, Brian
2
Kirchgässner, Gebhard
2
Kurkela, Kaisa
2
Kuruppu, Chamara
2
Langpap, Christian
2
Levin-Waldman, Oren M.
2
more ...
less ...
Published in...
All
The TQM journal : the international review of organizational improvement
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Public administrators' engagement in services co-creation : factors that foster and hinder organisational learning about citizens
Magno, Francesca
;
Cassia, Fabio
- In:
Total quality management & business excellence : an …
26
(
2015
)
11/12
,
pp. 1161-1172
Persistent link: https://www.econbiz.de/10011525755
Saved in:
2
Differences between public administrators' and elected officials' perspectives on the role of the citizen in service quality improvement processes
Cassia, Fabio
;
Magno, Francesca
- In:
The TQM journal : the international review of …
23
(
2011
)
5
,
pp. 550-559
Persistent link: https://www.econbiz.de/10009313930
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->