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~isPartOf:"European journal of operational research : EJOR"
~subject:"Service quality"
~subject:"Fuzzy-Set-Theorie"
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Service quality
Fuzzy-Set-Theorie
Quality management
93
Qualitätsmanagement
93
Theorie
34
Theory
34
Product quality
33
Produktqualität
33
Lieferkette
29
Supply chain
29
Quality control
17
Supply chain management
16
Game theory
13
Lieferantenmanagement
13
Spieltheorie
13
Supplier relationship management
13
Dienstleistungsqualität
11
Mathematical programming
10
Mathematische Optimierung
10
Statistical quality control
9
Statistische Qualitätskontrolle
9
Preismanagement
8
Pricing strategy
8
Industrie
6
Manufacturing industries
6
Quality
6
Estimation theory
5
Schätztheorie
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USA
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United States
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Fuzzy sets
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Ganzzahlige Optimierung
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Instandhaltung
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Integer programming
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Logistics
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Logistik
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Fruchter, Gila E.
2
Andronikidis, Andreas
1
Avinadav, Tal
1
Burgess, James Francis
1
Carter, Arthur E.
1
Chen, Liang-Hsuan
1
Chen, Liang-hsuan
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Chernonog, Tatyana
1
De Feyter, Tim
1
De Giovanni, Pietro
1
Georgiou, Andreas C.
1
Gotzamani, Katerina
1
Gu, Wei
1
Guerry, Marie-Anne
1
Hassanzadeh, Alborz
1
Hou, Rui
1
Kamvysi, Konstantina
1
Ko, Wen-Chang
1
Ko, Wen-chang
1
Komarudin
1
Lin, Xiaogang
1
Ma, Tieju
1
Mukherjee, Amitava
1
Nie, Lei
1
Prasad, Ashutosh
1
Ragsdale, Cliff T.
1
Sen, Rudra
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Shwartz, Michael
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Vanden Berghe, Greet
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Vessal, Sara Rezaee
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Wang, Chen
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Wiszniewska-Matyszkiel, Agnieszka
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Wu, Xin
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Xu, Meng
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Yan, Hong-Bin
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Yan, Xiangbin
1
Yeh, Feng-Ting
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European journal of operational research : EJOR
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
97
International journal of productivity and quality management : IJPQM
91
The TQM journal : the international review of organizational improvement
73
International journal of quality & reliability management
68
Total quality management & business excellence
48
Quality management journal : QMJ
45
International journal of production research
41
International journal of services and operations management
35
International journal of quality and service sciences
31
Beiträge zur Hochschulpolitik
21
Auditing : a journal of practice & theory
20
Benchmarking : an international journal ; BIJ
20
International journal of hospitality management
20
International journal of production economics
20
Journal of health organization and management
18
Health care management review : HCM review
17
Journal of retailing and consumer services
17
International journal of six sigma and competitive advantage : IJSSCA
16
International journal of business information systems : IJBIS
15
Amfiteatru economic : an economic and business research periodical
14
Cogent business & management
14
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
European research studies
13
International journal of contemporary hospitality management
13
Service business
12
The service industries journal
12
International journal of services, economics and management
11
The accounting review : a publication of the American Accounting Association
11
Business process management journal
10
IEEE transactions on engineering management : EM
10
International journal of services and operations management : IJSOM
10
International journal of services and standards
10
Journal of business research : JBR
10
Journal of industrial engineering international
10
Manufacturing & service operations management : M & SOM
10
Service Levels in der Logistik : mit KPIs und SLAs erfolgreich steuern
10
Benchmarking : an international journal
9
Journal of business economics and management
9
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ECONIS (ZBW)
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1
How responsive should a firm be to customers' expectations?
Fruchter, Gila E.
;
Wiszniewska-Matyszkiel, Agnieszka
- In:
European journal of operational research : EJOR
314
(
2024
)
1
,
pp. 323-339
Persistent link: https://www.econbiz.de/10014456862
Saved in:
2
To outsource or not : bike-share rebalancing strategies under the service quality deviation of a third party
Gu, Wei
;
Yu, Xiaoru
;
Zhang, Shichen
;
Yan, Xiangbin
; …
- In:
European journal of operational research : EJOR
310
(
2023
)
2
,
pp. 847-859
Persistent link: https://www.econbiz.de/10014340788
Saved in:
3
Technology and service investments in the presence of feature fatigue and word-of-mouth
Vessal, Sara Rezaee
;
De Giovanni, Pietro
;
Hassanzadeh, …
- In:
European journal of operational research : EJOR
301
(
2022
)
3
,
pp. 923-941
Persistent link: https://www.econbiz.de/10013267798
Saved in:
4
Impact of a "buy-online-and-pickup-in-store" channel on price and quality decisions in a supply vhain
Lin, Xiaogang
;
Zhou, Yong-Wu
;
Hou, Rui
- In:
European journal of operational research : EJOR
294
(
2021
)
3
,
pp. 922-935
Persistent link: https://www.econbiz.de/10012591542
Saved in:
5
Contract design when quality is co-created in a supply chain
Avinadav, Tal
;
Chernonog, Tatyana
;
Fruchter, Gila E.
; …
- In:
European journal of operational research : EJOR
286
(
2020
)
3
,
pp. 908-918
Persistent link: https://www.econbiz.de/10012291592
Saved in:
6
Optimal design of Shewhart-Lepage type schemes and its application in monitoring service quality
Mukherjee, Amitava
;
Sen, Rudra
- In:
European journal of operational research : EJOR
266
(
2018
)
1
,
pp. 147-167
Persistent link: https://www.econbiz.de/10011811627
Saved in:
7
Approach based on fuzzy goal programing and quality function deployment for new product planning
Chen, Liang-Hsuan
;
Ko, Wen-Chang
;
Yeh, Feng-Ting
- In:
European journal of operational research : EJOR
259
(
2017
)
2
,
pp. 654-663
Persistent link: https://www.econbiz.de/10011661775
Saved in:
8
Robust fuzzy quality function deployment based on the mean-end-chain concept : service station evaluation problem for rail catering services
Wu, Xin
;
Nie, Lei
;
Xu, Meng
- In:
European journal of operational research : EJOR
263
(
2017
)
3
,
pp. 974-995
Persistent link: https://www.econbiz.de/10011794479
Saved in:
9
A DEA based composite measure of quality and its associated data uncertainty interval for health care provider profiling and pay-for-performance
Shwartz, Michael
;
Burgess, James Francis
;
Zhu, Joe
- In:
European journal of operational research : EJOR
253
(
2016
)
2
,
pp. 489-502
Persistent link: https://www.econbiz.de/10011490366
Saved in:
10
A group decision-making approach to uncertain quality function deployment based on fuzzy preference relation and fuzzy majority
Yan, Hong-Bin
;
Ma, Tieju
- In:
European journal of operational research : EJOR
241
(
2015
)
3
,
pp. 815-829
Persistent link: https://www.econbiz.de/10010487533
Saved in:
11
Capturing and prioritizing students' requirements for course design by embedding fuzzy-AHP and linear programming in QFD
Kamvysi, Konstantina
;
Gotzamani, Katerina
; …
- In:
European journal of operational research : EJOR
237
(
2014
)
3
,
pp. 1083-1094
Persistent link: https://www.econbiz.de/10010384623
Saved in:
12
The roster quality staffing problem : a methodology for improving the roster quality by modifying the personnel structure
Komarudin
;
Guerry, Marie-Anne
;
De Feyter, Tim
;
Vanden …
- In:
European journal of operational research : EJOR
230
(
2013
)
3
,
pp. 551-562
Persistent link: https://www.econbiz.de/10009779889
Saved in:
13
Fuzzy linear programming models for NPD using a four-phase QFD activity process based on the means-end chain concept
Chen, Liang-hsuan
;
Ko, Wen-chang
- In:
European journal of operational research : EJOR
201
(
2010
)
2
,
pp. 619-632
Persistent link: https://www.econbiz.de/10003924844
Saved in:
14
Quality inspection scheduling for multi-unit service enterprises
Carter, Arthur E.
;
Ragsdale, Cliff T.
- In:
European journal of operational research : EJOR
194
(
2009
)
1
,
pp. 114-126
Persistent link: https://www.econbiz.de/10003835384
Saved in:
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