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~person:"Holladay, Sherry J."
~person:"Roselieb, Frank"
~subject:"E-commerce"
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Amazon.com's Orwellian nightmare : exploring apology in an online environment
Coombs, W. Timothy
;
Holladay, Sherry J.
- In:
Journal of communication management : an international …
16
(
2012
)
3
,
pp. 280-295
Persistent link: https://www.econbiz.de/10009581817
Saved in:
2
Krisenkommunikation im Internet : Fallstudien und Empfehlungen
Roselieb, Frank
-
2001
Persistent link: https://www.econbiz.de/10011734210
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3
Die Krise managen : 5 wertsteigernde Strategien für die Internetwirtschaft
Roselieb, Frank
(
ed.
)
-
2002
Persistent link: https://www.econbiz.de/10001659880
Saved in:
4
Krisenkommunikation im Internet : Fallstudien und Empfehlungen
Roselieb, Frank
-
2001
Persistent link: https://www.econbiz.de/10001635736
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