Zhao, Xi; Shi, Yong; Lee, Jongwon; Kim, Heung Kee; Lee, … - In: International Journal of Information Technology & … 13 (2014) 05, pp. 1013-1027
Bank customer churn prediction is one of the key businesses for modern commercial banks. Recently, various methods have been investigated to identify the customers who would leave away. This paper proposed a new framework based on feature clustering and classification technique to help...