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isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"International journal of consumer studies"
~person:"Andreassen, Tor Wallin"
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Journal of hospitality marketing & management
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Trying to complain : the impact of self-referencing on complaining intentions
Hansen, Ha°vard
;
Samuelsen, Bendik M.
;
Andreassen, Tor …
- In:
International journal of consumer studies
35
(
2011
)
4
,
pp. 375-382
Persistent link: https://www.econbiz.de/10009242225
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