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isPartOf:"Journal of hospitality marketing & management"
~subject:"Beschwerdemanagement"
~person:"Jang, Soocheong"
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Beschwerdemanagement
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Jang, Soocheong
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Journal of hospitality marketing & management
International journal of hospitality management
6
International journal of contemporary hospitality management
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The journal of services marketing
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Can signaling impact customer satisfaction and behavioral intentions in times of service failure? : evidence from open versus closed kitchen restaurants
Byun, Jaemun
;
Jang, Soocheong
- In:
Journal of hospitality marketing & management
28
(
2019
)
7
,
pp. 785-806
Persistent link: https://www.econbiz.de/10012176719
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